No helpdesk required

Your support inbox, handled

Sortiq is an autonomous AI employee that resolves your customer support tickets 24/7. It reads your docs, learns your product, and works with any inbox you already have.

09:14 New ticket from sarah@acme.co
09:14 Analyzing: "Can't export CSV from dashboard"
09:14 Matched to docs/export-guide.md 98% confidence
09:15 Resolved. Reply sent with steps + screenshot link
09:15 Resolution time: 47 seconds
 
09:22 New ticket from tom@startup.io
09:22 Analyzing: "Billing discrepancy on invoice #4891"
09:22 Confidence below threshold → Escalating to human
09:22 Tagged: billing, priority-high, needs-review
How it works

Three steps. No migration. No vendor lock-in.

01

Connect your inbox

Forward your support@ to Sortiq, or connect Gmail, Outlook, or any IMAP inbox directly. Takes two minutes. Keep your existing tools.

02

Feed it your knowledge

Point Sortiq at your docs, help center, past conversations, or product pages. It builds a deep understanding of your product autonomously.

03

Let it work

Sortiq resolves routine tickets on its own. Flags what it can't handle. Gets smarter every day from real conversations. You just review the escalations.

Why Sortiq

Not another chatbot widget

Traditional AI support

  • Requires migration to their helpdesk
  • $50K+ enterprise contracts or per-seat pricing
  • Bolt-on feature, not an autonomous agent
  • Months of vendor-led implementation

Sortiq

  • Works with any inbox you already use
  • SMB-friendly per-resolution pricing
  • Fully autonomous, resolves tickets end-to-end
  • Self-serve setup, live in minutes

Support that never sleeps, never quits, never burns out

Every ticket resolved is a customer who stays. Sortiq turns your support inbox from a cost center into a retention engine.